EDUCATION

Basic Block and Hardscape Sales Course

Crafted for sales professionals in the industry less than three years

The curriculum focus of the NCMA Basic Block & Hardscape Products Sales Course is for sales professionals who have been in the concrete masonry industry less than three years. The program will focus on relationships and negotiating skills, targeting customers and marketing strategies. Industry experts will share vital information about trends in the manufactured concrete masonry and hardscape market and how to effectively educate and influence key professional contacts.

Course Competencies

• Customer relations
• Customer experience
• Sales skills
• Intro to customer service, consultative selling
• Basic negotiation process
• E ective communication techniques
• Product attributes
• Successful marketing techniques using new resources
• Interactive discussions for real life sales scenarios

For more information contact Clare Ramminger.